I want to dedicate this post to the topic of proper behavior. I work in a store, where we have different things such as bathroom and kitchen stuff, clothes, some furniture, tools, toys, some food, candy, light bulbs and a lot more, and have been working there since May. Today I saw the perfect example of how not to behave.
As a man came up to me to ask if he had this one particular thing, which he said he had seen a couple of days ago, but did not now, I told him we probably did not have it at the moment because we have not been moving any stuff lately. He then disappeared into the store again for a few minutes and later came back to me, not at all polite.
It is not what he said that upset me, it is more the way he said it. I have never seen a man that age talk to a girl my age like that before, and did not at all know how to react because we are supposed to respect and be polite towards the costumers. So I ended up answering pretty calmly, saying I was sorry.
The man actually ruinined my entire day. This happened in the beginning of my shift, and I had to work through the whole day while I could not get it off my mind. It probably sounds crazy, but he was so rude I even felt like crying for a while there. It did not help later on either, when another grown up man came and asked me if we had another thing and I told him I did not know so he should rather ask one of the other workers, who was in the store and has worked there a lot longer than I have. When he came back he started going off at me too, saying I should know all of these things and bla bla bla.
I could never even consider talk to someone like that, at least not when it is such a small thing. Even though you have not found what you wanted or whatever, it is no excuse to criticize the worker or to raise your voice. It is something called proper behavior… I mean, how about in this last scenario, the man had come back to me later saying “I spoke to the girl in the store, and she said you don’t have this, so now you know for later on” with a smile? That would have been so much better for both of us and I would not feel like he was trying to step on me.
- Have you seen many people behave like this? Do you find it excusable?